Terms of service

 

These Terms of Service govern the use of our packaged food products, including but not limited to snacks such as khajoor and supari. By purchasing or using our products, you agree to comply with these terms.

1. **Product Quality and Freshness**: We are committed to providing high-quality snacks that meet industry standards. Our products are sourced from reputable suppliers and undergo rigorous quality control processes. We guarantee that our products are fresh and free from contaminants at the time of packaging.

2. **Nutritional Information**: Each product is accompanied by detailed nutritional information, which is based on standard serving sizes. It is essential for consumers to review this information to make informed dietary choices. Our products may contain allergens; therefore, it is advisable to read labels carefully.

3. **Product Availability**: While we strive to maintain a consistent inventory, product availability may vary due to demand and supply chain factors. We reserve the right to discontinue any product without prior notice.

4. **Pricing**: All prices are listed in the currency specified on the website and are subject to change without notice. Taxes, shipping, and handling fees may apply and will be calculated at checkout.

5. **Order Acceptance**: Orders are considered accepted once payment has been processed. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product information, or suspected fraudulent activity.

6. **Returns and Refunds**: Due to the nature of food products, we do not accept returns unless the product is defective or damaged upon receipt. In such cases, customers must notify us within 48 hours of delivery to initiate a return process. Refunds will be processed according to our refund policy.

7. **Limitation of Liability**: Our liability is limited to the maximum extent permitted by law. We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.

8. **Governing Law**: These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which our business operates, without regard to its conflict of law principles.

9. **Changes to Terms**: We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Continued use of our products after any changes constitutes acceptance of the new terms.

By using our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.